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Talk to a human.
Email, phone, or walk into any of our 24 branches. Whatever works for you.
Visit a branch
Licensed stores across Bihar, with a pharmacist at every counter.
Where we are
Registered office.
Chemist Box Private Limited
1st Floor, Sisodia Palace,
Boring Canal Road East,
Patna, Bihar 800001, India
Our registered office handles company correspondence. For anything about an order, please contact your branch or customer care — it will reach the right team faster.
Response times
When you'll hear back.
- Order queries — usually the same working day.
- Email to care@ — within 2 working days.
- Formal grievances — acknowledged within 48 hours and resolved within 30 days, via our grievance process.
- Data and privacy requests — within 30 days, as set out in our privacy policy.
Still need help?
Our customer care team reads every message.